Frequently Asked Questions
Youโve got questions. Weโve got answers.
Whether youโre a first-time visitor or longtime NASCAR SpeedPark fan, we want your visit to be a blast so weโve compiled this list of some of the most common questions we hear from our guests.
Safety
For a safe and enjoyable day of racing, please remember:
Any go-kart drivers or passengers with long hair must have it tied back and secured above the shoulders.
Loose or flowing items, including hats, scarves, or jewelry, must be secured inside the go-kart or left with a non-rider.
Cell phones must be securely stored in a purse or pocket or left with a non-rider.
For more safety details, please watch the Safety Briefing video.
General Park Info
NASCAR SpeedPark operates all year! Weโre open daily from March through October. Our schedule varies from November through February. Please remember that our website is always the most accurate source to check our daily hours during your visit. You can always view the detailed Operating Calendar here.
Admission to the park is free, and guests may leave and re-enter as often as they like. Guests who purchase an Unlimited Ride Wristband may also leave and re-enter the park and continue using their wristband on the same day of purchase. If you plan to swim while away from the park, please speak with an Admissions team member before leaving for instructions on how to preserve your wristband.
If you realize that you lost an item after leaving the park, please Click Here to fill out our lost and found form.ย If you need to reach out about a lost item during traditional business hours on Monday through Friday from 9 a.m. to 5 p.m., feel free to call 865-908-5500.ย
It is imperative that each group establishes a meeting point for family and friends. It is also recommended that younger children be shown the Admissions counter upon arrival at the park. Any parent seeking to report a lost child or a lost child seeking a parent should report to the Admissions counter for help. However, any NASCAR SpeedPark team member in the park may be approached and will assist in locating family or friends.
Although we do not allow food or drink to be brought into NASCAR SpeedPark, we do offer a variety of meal and snack options on-site at our Refueling Station and Pit Stop Grill, including favorites like burgers, sandwiches, hot dogs, chicken tenders, pizza, popcorn, pretzels, bottled and fountain beverages.
While we love animals, pets are not permitted at NASCAR SpeedPark.
Service animals are welcome and must remain under the control of their handler at all times. For safety reasons, service animals are not permitted on rides, attractions, or go-kart tracks.
Guests traveling with pets will find several nearby businesses that offer pet boarding, daycare, and other pet care services during their visit.
Absolutely. NASCAR SpeedPark is one of the most family-friendly attractions in the area, offering activities for children, teens, parents, and grandparents alike. From kiddie rides and family attractions to mini golf, arcade games, and award-winning go-kart tracks, there are experiences for a wide range of ages and interests.
Our tracks and attractions have different height requirements, allowing families to find activities that are appropriate for each guest. For specific height requirements and detailed information, please visit our Go Kart Racing and Rides page.
Tickets & Discounts
Rain Checks are issued in accordance with NASCAR SpeedPark’s Rain Check Policy. In the event that inclement weather results in the suspension of all applicable go-kart tracks and rides for 30 consecutive minutes or longer, guests who have purchased an Unlimited Ride Wristband are eligible to receive a Rain Check.
Guests who leave the park while operations remain suspended remain eligible to receive a Rain Check, provided they return and exchange their Unlimited Ride Wristband before normal operations resume. Guests who leave the park and return after normal operations have resumed are not eligible to receive a Rain Check.
Unlimited Ride Wristbands must be presented and exchanged on the day of purchase to receive a Rain Check.
Rain Checks do not expire and may be redeemed on any future operating day.
For questions regarding this policy, please request to speak with a Manager on Duty.
No. An Unlimited Ride Wristband is only required for guests who wish to participate in NASCAR SpeedPark’s rides and go-kart tracks.
Visitors who prefer to relax and watch can enter the park without a wristband. Many guests enjoy cheering on family members, visiting the arcade, playing mini bowling, or dining at the Pit Stop Grill during their visit.
Wristbands for Smoky Mountain Speedway and Victory Burnout are available as an upgrade to the Unlimited Ride Wristband or may be purchased separately.
No. Guests do not need to print their online purchase confirmation.
Simply present your confirmation email on your mobile device when you arrive, and our team will assist you with redeeming your purchase. Guests may also bring a printed copy if preferred.
Yes. NASCAR SpeedPark proudly offers a military discount to eligible active-duty military personnel and veterans with valid identification.
Military discounts are applied in park only and cannot be applied to online purchases. Please present your valid military ID at the admissions counter to receive the discounted rate.
Discounts are subject to change and may not be combined with other offers.
Absolutely! If you’re enjoying your visit and want even more NASCAR SpeedPark fun, you can upgrade your single day Unlimited Ride Wristband to a Vacation Pass on the day of your visit.
Simply stop by our admissions counter before leaving the park, and the value of your Unlimited Ride Wristband can be applied toward the purchase of a Vacation Pass. It’s a great way to extend the fun and enjoy additional visits during your Smoky Mountain vacation.
Vacation Passes are valid for seven consecutive days, allowing you to return for more racing, rides, and family fun throughout your stay in the Smokies.
Please note: Upgrades must be completed in person on the same day as your original wristband purchase. Smoky Mountain Speedway and Victory Burnout are not included with the Vacation Pass but are available as discounted upgrades.
Yes! If you’ve purchased a Single-Day Unlimited Ride Wristband and decide you’d like to visit more often, you can upgrade to an Annual Pass the same day as your visit.
Simply stop by Admissions before leaving the park, and a team member will apply the amount you paid for your Single-Day Unlimited Ride Wristband toward the purchase of an Annual Pass. Annual Passes include unlimited visits for 365 days, FREE parking, and discounts on food, beverages, merchandise.
Please note: Upgrades must be completed in person on the same day as your original wristband purchase. Smoky Mountain Speedway and Victory Burnout are not included with the Annual Pass but are available as discounted upgrades.
Absolutely! NASCAR SpeedPark is a popular destination for school groups, churches, youth organizations, sports teams, family reunions, corporate outings, and other group events.
Eligible groups may qualify for special pricing and customized packages. To ensure the best experience and receive available group discounts, we recommend contacting our Group Sales team before your visit.
For more information on all these options, please check out the Groups section of our website and fill out Group Outing Request Form.
Tracks & Rides
Guest safety is our top priority. For that reason, guests wearing a cast are not permitted to participate on any go-kart track, ride, or attraction at NASCAR SpeedPark.
If you have questions about a cast, brace, splint, or other medical device, please speak with a Manager on Duty. We will be happy to review the situation with you and answer any questions regarding our safety policies.
Most tracks and rides at NASCAR SpeedPark are based on height requirements rather than age requirements. Eligibility for rides and go-kart tracks is determined by a guest’s height and ability to safely participate.
NASCAR SpeedPark offers attractions for a wide range of ages, from young children to adults. However, the Smoky Mountain Speedway is reserved for licensed drivers and requires participants to be at least 16 years old and present a valid driver’s license.
Our team members will check a guestโs height at each attraction before being allowed to enter. The height requirements can be found in advance on the Go-Kart Tracks, Rides and Attractions pages on our website.
Several NASCAR SpeedPark go-kart tracks feature double-seater karts, allowing an adult driver to share the racing experience with a younger passenger.
Driver and passenger age, height, and participation requirements vary by track and are strictly enforced for safety reasons. Please review the specific requirements listed for each attraction before your visit.
For detailed information about double-seater kart availability, height requirements, and rider eligibility, please visit our Go-Kart Racing page.
Most guests can comfortably enjoy NASCAR SpeedPark’s go-karts. Because every guest is different, fit can vary based on height, weight, and body proportions.
To ensure a safe experience, all drivers and passengers must be able to fit comfortably and securely in the go-kart and meet all track or ride requirements. If you are unsure whether a particular track or ride will be a good fit, please speak with a Manager on Duty during your visit.
Our team will be happy to answer questions and help you find attractions that best suit your needs.
No. Closed-toed shoes are not required for most NASCAR SpeedPark tracks or rides.
However, guests participating in Victory Burnout must wear closed-toed footwear. Additional attraction-specific safety requirements may apply.
If you have questions about footwear or attraction requirements, please speak with a Manager on Duty during your visit.
Helmets are not required for most NASCAR SpeedPark tracks.
One exception is the Smoky Mountain Speedway, where helmets are required and provided to all participants who meet the requirements to purchase a wristband for this experience.
Guest safety is our top priority. Guests should always follow attraction-specific rules and the instructions of park staff. If you have questions about helmet use or attraction-specific safety requirements, please speak with a Manager on Duty during your visit.
To provide the safest and most enjoyable racing experience possible, NASCAR SpeedPark carefully manages the number of go-karts operating on each track.
While it may seem like adding more karts would increase the excitement, limiting the number of racers on the track actually creates a better experience by reducing congestion, improving race flow, and giving drivers more opportunities to enjoy the course. The number of karts in operation may vary based on track conditions, weather, and other operational factors.
Our goal is to deliver a fun, competitive, and safe racing experience for every guest.